Customized Brokers

Privacy Policy

Crowley Maritime Corporation is committed to Internet privacy and information security. We understand the importance of privacy to our customers and visitors to our Web site. This Privacy Policy explains the types of information we gather and what we do with it. By using the Site, you agree to the terms and conditions described in this Privacy Policy.

Information Collection and Use

We collect personally identifiable information when you provide it to us through your use of the Site, such as when you register with our Site; submit comments, questions or suggestions to our Site; process a business request through the Site; or otherwise interact with the Site in a manner that requires users to provide such information. The types of personally identifiable information we may collect include, without limitation: a person’s name, business name, telephone number and email address.

At times we conduct on-line surveys to better understand our visitors' needs. Participation in the surveys is optional. Information gathered is used by Crowley to improve marketing efforts. Data gathered may also be used to send information and promotional material about Crowley and new applications to be launched on the Site.

In addition, our web servers collect the IP addresses of visitors. This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. We use this information to measure the use of our Site and to improve the content of our Site. Additionally, information may be integrated into customer relationship management programs so our sales and marketing personnel can identify areas of possible interest for prospective or current customers.

All data collected, including personally identifiable information, will only be used for the purpose for which it was provided.

Crowley does not publish, share, trade, sell or otherwise disseminate any of the information or data registered or provided to us through the Site. Crowley may, however, be obligated and are entitled to disclose information and data registered or provided to us in compliance with applicable law, court or arbitration orders, judgments awards or other legal processes served or in compliance with requests by any entitled authority, body or person or to protect the interests, rights, property of Crowley, our users or others. If Crowley or its assets are acquired by another company, that company will possess the information collected by us and it will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

Crowley processes personal information for carefully considered and specific legitimate business purposes, which includes some or all of the following:

• to process orders and payments to vendors, service providers, and customers;
• in the recruiting process to record and route candidate information to appropriate Crowley personnel;
• where the processing enables us to enhance, modify, personalize or otherwise improve our services or communications for the benefit of our customers;
• to identify and prevent fraud;
• to enhance the security of our network and information systems;
• to better understand how people interact with our websites;
• to provide postal communications which we will think will be of interest to you; and
• to determine the effectiveness of promotional campaigns and advertising.

Whenever Crowley processes data for these purposes, it will keep your personal data rights in mind. You always have a right to object to this processing of your information and may contact Crowley at Ethics@crowley.com to notify the company. Please note, if you object to the processing of your information, it may affect our ability to carry out tasks above for your benefit.

Cookies
A cookie is information that a Web site puts on your hard disk so that it can remember something about you at a later time. (More technically, it is information for future use that is stored by the server on the client side of a client/server communication). Crowley Maritime Corporation uses cookies for its secured applications. As of 01/01/06, Crowley Maritime Corporation does not use temporary or per-session cookies, however, future modifications to the website may require their use.

Links to Other Sites
Crowley Maritime Corporation’s web site may contain links to other sites for which we are not responsible. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for other sites' content or privacy practices. Such Web Sites may collect personal information from you. These Web sites may send their own cookies to you, and may collect information and use it in a way inconsistent with our Privacy Policy. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that Web site which should identify the entity that is collecting your personal information. Unless expressly stated, such references in no way indicate our endorsement, recommendation or preference of any such products, services or information contained on any other site.

Information Security
To prevent unauthorized access, maintain data integrity, and ensure the correct use of visitor information, Crowley Maritime Corporation stores information on secure computers. Our security is designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration and/or destruction. Data integrity is maintained by making certain that collected data is relevant for the purposes for which it is used, and that it is accurate, complete and current. Only authorized employees and/or contractors have physical access to these computers. Firewalls and other security technology are implemented to prevent Crowley Maritime Corporation computers from being accessed by unauthorized persons.

While Crowley Maritime Corporation has taken measures to protect Registered Users' information, please know that no computer system is immune from intrusion. In addition, information transmitted to the Site may need to pass through many systems in order to process such information. Therefore, Crowley Maritime Corporation cannot guarantee the absolute security or confidentiality of information transmitted to our website.

Collection of Personal Information – Email Management
All data collected, including personal data (name, username, or email address), will only be used for the purpose for which it was provided. We will only hold your information for as long as necessary for the purpose it was collected. We will not share your information with anyone other than Crowley Maritime Corporation's subsidiaries or affiliates. All employees who have access to your personal data or are associated with handling of that data are authorized and obliged to respect the confidentiality of that data.

Crowley Maritime Corporation will not use your e-mail address for any other purpose other than what it was provided for, and will not disclose it, without your consent.

Data Quality / Opt-Out
At any time, you can access and correct your personal information and privacy preferences, including unsubscribing as a Registered User of the Site by emailing the company’s corporate communications department whose up-to-date contact information can be found on http://www.crowley.com/mediaroom/media-contacts.asp. As a Registered User, you may occasionally receive e-mail messages or other marketing material from Crowley Maritime Corporation. If you would prefer not to receive these messages you may opt out by typing the word unsubscribe in the subject line of the email and returning it to the sender. Crowley Maritime Corporation reserves the right to limit certain services to Registered Users who will accept e-mail messages.

Consent
Crowley Maritime Corporation may alter, update or otherwise change this Privacy Policy at any time to reflect material changes in the way Crowley Maritime Corporation uses your information. Any such changes will be posted on this page. Your continued use of this site signifies your consent to the Crowley Maritime Corporation’s Privacy Policy. Please check this page periodically for changes.

Contact Us
If you have any questions or comments about privacy, the use of this web site, or your dealings with this web site you can contact:

Director, Corporate Communications
9487 Regency Square Blvd. North
Jacksonville, Florida 32225