Information Collection and Use
We collect personally identifiable information when you provide it to us through your use of the Site, such as when you register with our Site; submit comments, questions or suggestions to our Site; process a business request through the Site; or otherwise interact with the Site in a manner that requires users to provide such information. The types of personally identifiable information we may collect include, without limitation: a person’s name, business name, telephone number and email address.
At times we conduct on-line surveys to better understand our visitors’ needs. Participation in the surveys is optional. Information gathered is used by Crowley to improve marketing efforts. Data gathered may also be used to send information and promotional material about Crowley and new applications to be launched on the Site.
In addition, our web servers collect the IP addresses of visitors. This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. We use this information to measure the use of our Site and to improve the content of our Site. Additionally, information may be integrated into customer relationship management programs so our sales and marketing personnel can identify areas of possible interest for prospective or current customers.
All data collected, including personally identifiable information, will only be used for the purpose for which it was provided.
Crowley processes personal information for carefully considered and specific legitimate business purposes, which includes some or all of the following:
• to process orders and payments to vendors, service providers, and customers;
• in the recruiting process to record and route candidate information to appropriate Crowley personnel;
• where the processing enables us to enhance, modify, personalize or otherwise improve our services or communications for the benefit of our customers;
• to identify and prevent fraud;
• to enhance the security of our network and information systems;
• to better understand how people interact with our websites;
• to provide postal communications which we will think will be of interest to you; and
• to determine the effectiveness of promotional campaigns and advertising.
Whenever Crowley processes data for these purposes, it will keep your personal data rights in mind. You always have a right to object to this processing of your information and may contact Crowley at Ethics@crowley.com to notify the company. Please note, if you object to the processing of your information, it may affect our ability to carry out tasks above for your benefit.
Links to Other Sites
To prevent unauthorized access, maintain data integrity, and ensure the correct use of visitor information, Crowley Maritime Corporation stores information on secure computers. Our security is designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration and/or destruction. Data integrity is maintained by making certain that collected data is relevant for the purposes for which it is used, and that it is accurate, complete and current. Only authorized employees and/or contractors have physical access to these computers. Firewalls and other security technology are implemented to prevent Crowley Maritime Corporation computers from being accessed by unauthorized persons.
While Crowley Maritime Corporation has taken measures to protect Registered Users’ information, please know that no computer system is immune from intrusion. In addition, information transmitted to the Site may need to pass through many systems in order to process such information. Therefore, Crowley Maritime Corporation cannot guarantee the absolute security or confidentiality of information transmitted to our website.
Collection of Personal Information – Email Management
All data collected, including personal data (name, username, or email address), will only be used for the purpose for which it was provided. We will only hold your information for as long as necessary for the purpose it was collected. We will not share your information with anyone other than Crowley Maritime Corporation’s subsidiaries or affiliates. All employees who have access to your personal data or are associated with handling of that data are authorized and obliged to respect the confidentiality of that data.
Crowley Maritime Corporation will not use your e-mail address for any other purpose other than what it was provided for, and will not disclose it, without your consent.
Data Quality / Opt-Out
At any time, you can access and correct your personal information and privacy preferences, including unsubscribing as a Registered User of the Site by emailing the company’s corporate communications department whose up-to-date contact information can be found on http://www.crowley.com/mediaroom/media-contacts.asp. As a Registered User, you may occasionally receive e-mail messages or other marketing material from Crowley Maritime Corporation. If you would prefer not to receive these messages you may opt out by typing the word unsubscribe in the subject line of the email and returning it to the sender. Crowley Maritime Corporation reserves the right to limit certain services to Registered Users who will accept e-mail messages.
If you have any questions or comments about privacy, the use of this web site, or your dealings with this web site you can contact:
Director, Corporate Communications
9487 Regency Square Blvd. North
Jacksonville, Florida 32225